Refund Policy

1. Eligibility for Refunds

We aim to provide quality products and services. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:

• LG products must be unused, undamaged, and in their original packaging with tags intact.
• Refund requests must be made within 7 days of delivery with valid proof of purchase (invoice/receipt).
• Life Insurance policies are subject to the insurer’s refund and cancellation policy.

2. Non-Refundable Items

The following items are not eligible for refunds:

• Used, damaged, or altered LG products.
• Life insurance premiums once the policy is issued.
• Customized or personalized products.
• Clearance sale or final sale items.

3. Refund Process

To request a refund, follow these steps:

1. Contact our customer support team at:
   Email: lave.elecon@gmail.com | Phone: +91 95004 22899
2. Provide your order details and reason for the refund.
3. Our team will review your request and confirm eligibility.
4. If approved, return the item (if applicable) to the provided address.
5. Once received and inspected, we will process the refund.

4. Refund Method

• Refunds will be issued to the original payment method within 7 days of approval.
• Shipping and handling fees (if applicable) are non-refundable.
• COD (Cash on Delivery) payments may be refunded via store credit or bank transfer.
• Life insurance refunds depend on the insurer’s terms.

5. Late or Missing Refunds

If your refund has not been received within the expected timeframe:

• Check with your bank or payment provider, as processing times may vary.
• Contact us for further assistance.

6. Cancellations

• Orders for LG products can be canceled before shipping for a full refund.
• Once shipped, the order cannot be canceled but may be eligible for a return.
• Life insurance policies can only be canceled as per the insurer’s policy.

7. Changes to this Policy

We reserve the right to modify this refund policy at any time. Any updates will be reflected on this page.

8. Contact Us

For any refund-related queries, reach out to us at:

Email: lave.elecon@gmail.com
Phone: +91 95004 22899